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Privacy Policy

In compliance with the provisions of European Regulation 2016/679, of June 27, of the Parliament and the Council, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD), you are informed that the data provided by you may be incorporated into an automated data file for whose processing PICSATI (hereinafter, PICSATI) is responsible to comply with the purposes of the contractual relationship that binds you. with you, and is part of the general conditions of use and purchase established on our website. PICSATI complies with current legislation in Spain and the European Union on the processing of personal data of its clients. To this end, it adopts the necessary technical and organizational measures to avoid the loss, misuse, alteration, unauthorized access and theft of the personal data provided, taking into account the state of the technology, the nature of the data and the risks to which they are exposed. exposed. Below, in compliance with the provisions of the data protection regulations, you are informed about the terms and conditions of the data processing carried out by PICSATI. 

1. Who is responsible for the processing of your data? 

      The owner of PICSATI and responsible for the processing of user data is  PICSATI with VAT No. 0000000000 and address: street – city – country.


2. For what purpose do we process your data and under what legitimacy? 

       The processing of your data pursues the following purposes:

  • For the formalization of the purchase and sale of personalized products
  • For the execution of the contract or provision of the contracted service
  • For compliance with legally established obligations
  • To inform you about our services and activities.

3. What type of data do we process? 

       For the purposes set out in the previous section, the set of data is treated and can be divided into two sources:

  • User clients are asked for contact, billing and business relationship information: name, surname, company name, country, street address, zip code, town, city, province, telephone number and email. Additionally, in some cases, the photographs that the user uploads to the website are stored to personalize their product.
  • To contacts who request information about our services: name, email and telephone number

4. To whom do we communicate your data? 

      We will communicate your data to the transport company to deliver the order, and in some cases to the product customization company. Our accounting team, our web developers and the company that hosts us on their servers will have access to your data. All of them have regularized access to this data with us for the purpose exclusively described here. Your data will not be sent to any other third party, except legal obligations. 

5. How long will we keep your data? 

      The personal data will be kept for the time necessary for the purposes of the processing for which they have been provided, provided that the User has not revoked their consent and, in any case, following as a criterion the principle of data minimization contemplated in the applicable regulations. All users can view, edit or delete their personal information at any time (except their username which is not modifiable). Web administrators can also view and edit that information. In particular, the personal data provided by Users will be kept for the period determined based on the following criteria: 

  • Legal obligation of conservation
  • Duration of the contractual relationship and attention to any responsibilities arising from said relationship
  • Request for deletion by the interested party in the cases where appropriate. Consequently, when its use is not necessary, personal data will be blocked and will only be available to the competent authorities for the time and for the legal effects established in the applicable regulations. After this period, they will be removed. The photos uploaded by website users are stored for a maximum period of 12 months, taking into account the possibility that the client makes a claim or wants to make changes to their order. After this period PICSATI deletes the photos from the system 

6. What are your rights as a user? 

      Our data protection regulations give you a series of rights in relation to the processing of data involved in our services, which we can summarize as follows:

  • Right of access: Know what type of data we are processing and the characteristics of the processing we are carrying out.
  • Right to rectification: To be able to request the modification of your data because it is inaccurate or not truthful.
  • Right to portability: Being able to obtain a copy in an interoperable format of the data being processed.
  • Right to limitation of treatment in the cases included in the Law.
  • Right to deletion: Request the deletion of your data when the processing is no longer necessary.
  • Right to object: Request the cessation of sending commercial communications in the terms indicated above.
  • Right to revoke the consent given, your request being processed within approximately 10 days.
  • Right to file a claim with the supervisory authority (in Spain the AEPD).

You can exercise your rights by postal mail to the address street – city – country or by email to the address services@picsati.com indicating the right to exercise and accompanying the required documentation. On the AEPD website you can find a series of models that will help you exercise your rights.